Visitor information services

The International Relations Vice-Rectorate of the Polytechnic University of Madrid offers the following services to Master’s students:

  • Visitor information services

  • Information about the processing of documents in Spain

o Identity Card for Foreigners/ Foreign Student Card
o Registration certificate as an EU resident or EU’s citizen family member residence card   
o Foreigner’s Identification Number  
o Other documents (please, visit the office of “Visitor information services”)

  • Document processing in groups (please, visit the office of “Visitor information services”)

  • Interest website for visitors:


Visitor information services
International Relations Vice-Rectorate
Polytechnic University of Madrid
Avda. Ramiro de Maeztu, 7
28040 MADRID

Health Insurance

1.    Social Security
If the student comes from any of the EU countries, the student only needs to apply the European Health Insurance Card in his/her country of origin. Once the student is in Madrid, the student needs to know which medical center to use. This will depend on his/her address within the Community of Madrid. For further information about Social Security in Spain, the student should call 900166565.

If the student is not a citizen of the EU’s, but his/her country of origin has signed an agreement of medical assistance with Spain (ask about medical insurance in his/her country of origin) the student must provide the proper form. Access to care will be provided in the same manner as it is to members of the European Union.

More information

2.    Private health insurance
If the student does not have any Social Security in his/her country of origin or there is not any medical agreement with Spain, the student will have to apply for private health insurance. In any case, this insurance must fully cover his/her medical assistance during his/her stay at the UPM. The student can obtain this insurance in his/her country of origin or when he/she comes to Spain.

Transports in Madrid

1. Underground
The underground timetable is from 06:00 to 01:30 every day of the week. There are  individual tickets,  Metrobus 10 journey tickets, or  Metrobus monthly journey tickets (that allow students to make as many trips as they want during the period of a month). The price of a monthly journey ticket depends on the travel zones and the user’s age. It is valid for metro, Renfe and buses.  
To see a metro map and prices, visit the following website: www.metromadrid.es
Phone Number: (+34) 902 44 44 03

2.    Urban bus (EMT):
There are more than 193 regular bus lines that belong to the EMT (Municipal Enterprise of Transports) in the city of Madrid. They travel to any area of Madrid. Timetable: 6:00 to 24:00 h. You can purchase individual tickets or 10 journey tickets that are valid for metro and buses.
Also, night buses run from 0:00 until 6:00 hours
For information about trips and prices, go to: www.emtmadrid.es
Customer Service Office – Phone Number: 902 50 78 50

3. “Local Train”:
Local train: The Spanish National Railway Network (RENFE). It is a commuter train service that travels to the outskirts of Madrid. The price of these tickets varies based on the travel zone.
More information: www.ctm-madrid.es
There are several types of tickets and tariffs.
More information: www.renfe.es/cercanias/madrid/index.html
Information and reservations:  (+34) 902 24 02 02

5. Taxis:
Taxis in Madrid are white with a diagonal maroon strip. They run with a turned-on green light or a free sign, if they are available. The trip amount is an initial fixed tariff that is called “descent of flag”. That amount is increased by the number of kilometers traveled, plus extra charges for transport to the airport, train stations or buses; baggage; night travel; or holiday travel. All taxis have a sticker that provides the price of “descent of flag” and extra charges.
Phone Numbers of radio-taxi: 902 478 200/ 91 5478 200 / 91 405 12 13 / 91 40 55 500 /
902 50 11 30 / 91 371 21 31 / 91 447 32 32 /91 539 04 00
Go to the website of the City Council of Madrid for tariff information: www.munimadrid.es


When looking for accommodations, it is recommended that students access the following websites:

ctudents should find a temporary place to live for several days when they first arrive in Madrid.  During that time they should look for and choose a permanent address, based on their particular needs. 
This is a service that provides information on available accommodations only.  It does not deal with student housing. If a student does not find accommodations in advance of his/her arrival, the student can go to the Office of Accommodation for Students where he/she can receive information about different types of accommodations  The student can also go to the Office for Student Mobility or International Relations of Student’s Center for advice.
Information about the following types of accommodations is given: apartments to rent or share, university dormitories and residences, shelters, program Live and Share, etc.

LIVE AND SHARE Intergenerational Program

The Live and Share Program is an international program for sharing accommodations between older people and university students. The objectives of this program are to minimize the sense of loneliness of older people, who live alone, as well as assist in alleviating the problems associated with finding accommodations for young, non-resident students. The program promotes exchange of help - not only “material”, but also of experiences, help and company - between young students and older people.

Other addresses of interest:
Students can access information about the Youth Rental Housing Bureau (Bolsa de Vivienda Joven en Alquiler) of the Community of Madrid. Students can obtain general information about housing, specialized and legal information and particularly about apartment security deposits for young people. Young people between 18 and 35 years old can benefit from this service.  For more information:
C/ Braganza, s/n. Madrid. Phone Number: (+34) 91 580 47 56

The Community of Madrid through the General Direction of Universities and Research has a Service called “Online University Housing”, where students can find all kinds of accommodations (rooms to share, accommodations with families, apartments to rent, etc) in the Community of Madrid.

Other interest links:



desarrollo humano


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